Term and Conditions

1. User Obligations and Responsibilities

By accessing and using our website, you agree to comply with the following obligations:

• Provide accurate, complete, and up-to-date account information


• Keep your account password and activities confidential


• Use our website only for lawful purposes


• Do not interfere with or compromise the security features of our website


• Do not upload or transmit any malicious software or code


• Do not attempt to access any part of our website without authorization

2. Product and Service Descriptions

2.1 Product Range

Free Country Shop offers the following product categories:

• 3-in-1 System Apparel


• Sports & Casual Clothing


• Swimwear / Beachwear


• Casual Clothing


• Down & Insulated Clothing


• Fleece Apparel


• Hoodies & Jackets


• Jackets & Vests


• Joggers


• Kids Clothing


• Clearance Items

2.2 Accuracy of Product Information

We strive to ensure that the product information displayed on the website is accurate. However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions and update information when discovered.

2.3 Pricing and Availability

All prices are shown in USD and are subject to change without notice. While we strive to ensure accurate inventory information, stock levels may vary at any time.

3. Order and Payment Terms

3.1 Order Processing

All orders are subject to our acceptance. Order confirmation does not constitute acceptance; we only confirm acceptance when the order is shipped.

3.2 Payment Methods

We accept the following payment methods:

• Visa


• MasterCard


• JCB


• PayPal

3.3 Pricing and Taxes

Displayed prices do not include applicable sales tax, VAT, or duties. International customers may be responsible for additional customs fees and taxes.

3.4 Order Cancellation

Order processing takes 1-2 business days. During this period, you may cancel your order by contacting customer service. Once an order is shipped, it cannot be canceled.

4. Shipping and Delivery

4.1 Shipping Methods

We offer the following shipping options:

• Standard Shipping: via DHL or FedEx, delivered within 10-15 business days after shipment, shipping cost $12.95


• Free Shipping: via EMS for orders over $50, delivered within 15-25 business days after shipment

4.2 Delivery Areas

We ship worldwide (excluding certain areas in Asia and remote regions). International shipping may take additional time and may incur customs duties, which are the responsibility of the customer.

4.3 Shipping Risk

Risk of loss or damage during shipping transfers to the customer once the product is handed over to the carrier. We are not responsible for delays or the carrier’s actions.

5. Returns and Refund Policy

5.1 Return Eligibility

We accept returns within 15 days of receipt, provided the following conditions are met:

• Items are unworn and unwashed


• Items have original tags and packaging


• Items are in their original condition

5.2 Non-Returnable Items

The following items are non-returnable:

• All clearance items


• Items marked as “Final Sale”


• Worn or washed items


• Items without original tags or packaging


• Personalized/custom items

5.3 Return Process

To initiate a return:

1. Contact customer service within 15 days of receiving the order


2. Wait for a Return Authorization Number (1-2 business days)


3. Securely package the item, including original packing slip or order confirmation


4. Ship the package to our returns center

5.4 Refund Processing

Refunds will be processed within 5-7 business days after we receive and inspect the return. Refunds will be issued to the original payment method. Original shipping costs are non-refundable (except defective items).

5.5 Exchanges

We are happy to offer exchanges for:

• Different sizes of the same product


• Different colors of the same product


• Equivalent replacement products


• Store credit for future purchases

For size exchanges, we cover shipping for the replacement item. For exchanges to a different product, standard shipping applies.

6. Intellectual Property

All content on the Free Country Shop website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Free Country Shop or its content suppliers and is protected by international copyright laws.

You may not copy, modify, distribute, display, perform, or create derivative works from any content on our website without our explicit written permission.

7. Limitation of Liability

7.1 Indirect Damages

Under no circumstances shall Free Country Shop or its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any indirect, special, punitive, incidental, or consequential damages arising from or related to your use of the website or any products purchased from the website.

7.2 Maximum Liability

In any event, Free Country Shop’s cumulative liability, whether based on contract, tort (including negligence), strict liability, or otherwise, shall not exceed the amount paid for the specific order giving rise to the claim.

7.3 Governing Law

These terms and conditions and any individual agreements arising from your use of this website are governed by the laws of the United States and interpreted accordingly.

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or purchase our products.

9. Changes to Terms

We reserve the right to update, modify, or replace any part of this agreement at any time without notice. Your continued use of the website constitutes acceptance of these changes.

10. Contact Information